Coupon codes are a great way to save money on your Botdog subscription. Whether you received a promotional code from our team or through a partner, here's how to apply it to your account:

  1. Access Your Billing Portal
    • Log in to your Botdog account
    • Navigate to your account settings
    • Click on "Billing"
    • You can also go there by following this link
  2. Locate the Promotion Code Section
    • In your Billing Portal, look for an option labeled "Add promotion code", at the left of the screen
  3. Enter Your Coupon Code
    • Type or paste your coupon code into this field
    • Make sure to enter the code exactly as it appears, including any capital letters or hyphens
    • If the code is valid, you'll see a confirmation message
    • Input your payment details, confirm and start your subscription. The coupon discount will not be applied until you complete this step. Simply entering the code does not automatically activate the discount or start your subscription.
    • If you're on a free trial, adding a coupon code will apply to your first paid billing cycle - so you won't be charged on your first billing cycle and you can go back to billing to cancel your subscription at any time!

Important Notes:

  • Coupon codes are typically case-sensitive
  • Most codes can only be used once per account
  • Some codes may have expiration dates or be limited to specific subscription plans

If you encounter any issues applying your coupon code or have questions about its validity, don't hesitate to contact our support team for assistance.

Remember, with Botdog, you often get a 7-day free trial to start. Some promotional codes, like those from our partners, may add extra benefits such as an additional free month on top of your trial period!